Streamlining Infrastructure Incident Management with Dexur


Get Personalized Hospital Specific Presentation on Unified AI Quality, Safety, Risk & Incident Software


The Scope of Infrastructure Incidents

Incidents related to healthcare facility infrastructure, such as equipment malfunction, drug diversion, and utility failures, can have a cascading effect on patient safety and operational efficacy. Dexur’s unified platform serves as an integrated solution for monitoring, documenting, and resolving these incidents. Its robust analytics also allow for trend identification, providing a more strategic approach to incident management.

Regulatory Repercussions

Negligence in managing infrastructure incidents can result in severe penalties from regulatory bodies. Compliance with codes from organizations such as The Joint Commission (TJC) is mandatory, and failure to comply can lead to accreditation loss or legal consequences. Dexur’s platform ensures that hospitals remain compliant by systematically tracking all incidents and automatically flagging any that may be non-compliant.

Holistic Incident Management

Dexur's platform goes beyond merely logging incidents. It links infrastructure issues with quality outcomes and compliance metrics, providing a 360-degree view of the situation. By understanding how each incident contributes to or detracts from quality metrics, you can implement solutions that drive long-term improvements while adhering to quality goals.

Cost-Effectiveness and Efficiency

The expense of managing multiple software solutions for quality, compliance, and incident management can be debilitating. Dexur’s unified platform significantly reduces these costs by 50-80%, bringing everything under one roof. Moreover, it eliminates the inefficiencies caused by transferring data across disparate systems, further reducing your operational costs.

Seamless Communication and Response

Rapid response to infrastructure incidents is paramount. Dexur’s real-time analytics and alerts ensure that the relevant personnel are immediately notified, cutting down reaction time. This not only minimizes the direct impact of the incident but also helps in preserving institutional reputation by demonstrating a commitment to proactive incident management.