The #1 Question That CMOs, CNOs, and Quality Teams Struggle to Answer: Is Your Quality Intervention Working?


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This article is part of the Dexur Quality Sights Newsletter, which is focused on Hospital Quality and Safety topics and is read by CEOs, CMOs, CNOs, CQOs, Quality, Safety, Compliance, Analytics & Performance teams. Please email dexurqualitysights@dexur5.com to join this newsletter and receive updates (not more than once per week).

In the vast expanse of the healthcare landscape, where patient care and hospital reputation are inextricably linked, hospitals frequently deploy a myriad of quality improvement initiatives, interventions, and actions. The goal is clear: to enhance the quality of care and ensure that patients receive the best possible treatment outcomes. However, there’s an underlining challenge that Chief Medical Officers (CMOs), Chief Nursing Officers (CNOs), and Quality Teams often grapple with — How do we know if these interventions are genuinely working?

The Absence of an Evidence-Based Mechanism

The pharmaceutical and medical device industries have stringent regulations and methodologies in place, such as clinical trials, to validate the efficacy of drugs and devices. These evaluations are robust, evidence-based, and ensure that when a medication is prescribed or a device used, its impact and safety are well-understood.

Contrastingly, hospitals, despite being at the forefront of patient care, have traditionally lacked a systematic, data-backed methodology to evaluate the effectiveness of their quality initiatives. This creates a scenario where, even after deploying significant resources and efforts, hospitals might still be in the dark about the actual impact of their quality improvements.

For example, here are some interventions that your hospital may have made:

For all of these interventions, have you analyzed what impact it has on your quality measures such as readmissions and mortality?

Enter Dexur's "Evidence-Based Quality Management" Solution

Recognizing this pressing need for evidence-based evaluations of quality initiatives, Dexur has pioneered its cutting-edge "Evidence-Based Quality Management" solution. Here’s how it is revolutionizing the way hospitals measure the impact of their quality interventions:

By offering this level of granular, evidence-backed insight, Dexur ensures that the perennial question haunting CMOs, CNOs, and Quality Teams — Is this quality intervention making a difference? — is finally answered with clarity and conviction.