Rural hospitals are essential cornerstones of the communities they serve, yet they face unique challenges in assessing the quality of healthcare services they offer. One significant challenge arises from low patient volumes which, while potentially indicative of effective healthcare or healthier populations, can distort quality metrics. This distortion makes benchmarking performance against national standards a complex endeavor. Through the lens of MRSA (Methicillin-resistant Staphylococcus aureus) infections, we can gain valuable insight into this issue.
The Standardized Infection Ratio (SIR) is a metric that juxtaposes the observed number of infections at a hospital against an expected number derived from national benchmarks. The equation is as follows:
An SIR of 1.0 means that observed infections align with the national benchmark. Values above 1.0 indicate more infections than expected, while those below 1.0 signify fewer infections.
Let's dissect the MRSA cases from a rural hospital over two consecutive years. For our purposes, we'll assume a constant expected number of MRSA infections based on national data: 2 cases for both years.
Baseline Year with 1 MRSA Case:
Observed Infections: 1
Expected Infections: 2
An SIR of 0.5 indicates half the infections than what's expected. Dexur's data suggests that a 0.5 SIR could place a facility in the 70th percentile for CMS Star Ratings, reflecting a relatively high performance.
Subsequent Year with 2 MRSA Cases:
Observed Infections: 2
Expected Infections: 2
Here, the SIR is 1.0, indicating the hospital's performance is on par with national benchmarks. Yet, based on Dexur's data, this could drop the facility to the 30th percentile for CMS Star Ratings.
With just one additional MRSA case from the baseline year to the subsequent year, the SIR shifts drastically from 0.5 to 1.0. If the low volumes are compounded with only 2 other measures in the safety group, a single additional infection could detrimentally affect the safety group score. This change could subsequently influence the final CMS Star Rating, which could have considerable repercussions for the hospital.
To manage the challenges posed by low case volumes, harnessing the capabilities of an integrated system is crucial. Dexur offers an integrated Learning Management System (LMS), Policy, and Incident Management system. The granular tracking and strict enforcement provided by this system can help facilities mitigate the risks associated with outlier cases. By keeping a close eye on potential quality concerns and responding swiftly, rural hospitals can maintain their reputation and ensure they provide the best care to their communities.